Business case Eneco

Situation report

Within Eneco, it turned out that order takers were not making optimal use of the venues purchased by Worldmeetings.com, leaving savings on spend. Worldmeetings.com's task was to analyse all work processes regarding external meetings and formulate a solution.

Added value of Worldmeetings.com

The first step was to approach missing preferred venues. Customised discount agreements were made with these venues, after which these venues were added to the Worldmeetings.com booking tool. To ensure that Eneco remained in control of the spend, locations that did not participate in the purchasing concept were masked in the booking tool. This resulted in increased compliance, so that optimum use is now made of the discount agreements and aligned terms and conditions. Furthermore, the invoice flow is minimised by the administrative and financial handling provided by Worldmeetings.com.

Due to Worldmeetings.com's service in terms of administrative and financial handling, Eneco 31% saves. Alone 16% this saved on indirect costs. Eneco's bookers are also very satisfied, giving Worldmeetings a 8.3.

"The Eneco Group has found in Worldmeetings.com a partner capable of thinking along at both operational and strategic levels. They proactively contribute new possibilities and services to improve the service and booking tool, in line with our objectives. Worldmeetings.com thinks ahead and lives up to agreements." Says Desiree Dongelmans, Manager Facilities & Real Estate at Eneco